We warrant products of our manufacture one year from date of shipment to the extent that we repair or replace any products of defective workmanship proven under normal use and service. No other warranty is expressed or implied. We specifically are not responsible for damages or injury, direct or indirect, or for damages or failures caused by improper installation, operation, or misuse.
Goods or parts thereof, not manufactured by us, are guaranteed only in accordance with the manufacturer’s guarantee and only to the extent that we are able to enforce it.
All claims for in-transit shortages, damages, or erroneous charges must be made within thirty (30) days from receipt of shipment and must be accompanied by the packing lists covering shipment.
We strive to pack and prepare all shipments so that they will not break, rust, or deteriorate in transit, but do not guarantee against such damage.
Upon request, Texas Spring Resources will provide engineering and/or technical information regarding its products and their uses. Any such information, service, advice, or assistance when provided, whether with or without charge, shall be advisory only. It is expressly understood that Texas Spring Resources assumes no liability for damage or loss arising out of, resulting from, or caused in whole or in part by such information, service, advice, or assistance so provided.
We reserve the right to change or modify the design and/or construction of any Texas Spring Resources product in due course of manufacturing procedure without notice, and without incurring any obligation to furnish or install such changes or modifications on products previously or subsequently sold. Any other representations, warranties, or conditions, expressed or implied, relating to material, equipment, or services provided by Texas Spring Resources are excluded, unless specifically agreed to in writing by Texas Spring Resources.
All sales made by us, unless otherwise agreed to in writing by an executive officer of the Company, are made subject to each and all of the foregoing conditions, and the placing of an order, or the acceptance by the customer, constitutes acceptance of the above said conditions.
Return Policy
New, unused products of our current manufacture may be returned for credit provided a written request is received within eighteen (18) months after the purchase date. Special, discontinued, and/or obsolete products are not returnable for credit.
Requests for the return of material should show the original purchase order number, invoice number, description of material, and date of purchase. All requests should be mailed to: Texas Spring Resources.
Materials returned for credit shall be shipped via prepaid freight to our specified destination.
The credit allowed on returned goods is a merchandise credit and applicable only against purchases of our products. Credit will be allowed under the above conditions at the original price, or at a subsequently adjusted price.
